We take your privacy seriously. This document clearly explains how dewa88 collects, uses, and protects your personal information — without confusing legal jargon.
Updated: 1 January 2026Six data protection principles that form the foundation of trust for all members on our platform
All data transmitted between your device and Dewa88's servers is protected by 256-bit SSL encryption — the same standard used by Malaysian banking institutions. This means your login credentials, account details, and transaction data cannot be intercepted by any third party while in transit.
256-bit SSLDewa88 has never sold, rented, or shared members' personal data with third parties for marketing or any other commercial purpose without your explicit consent — and never will. Your data belongs to you, not to us as a business asset. This is an absolute commitment with no exceptions.
Data Not SoldAll personal data belonging to Dewa88 members is stored on servers protected by a multi-layered security system, including enterprise-grade firewalls, continuous threat monitoring, and strict access controls. Only authorised personnel can access member data, and all access is logged and actively monitored.
Secure ServersDewa88 only collects data that is strictly necessary to operate our services properly. We do not collect irrelevant or excessive information. Every type of data we collect has a clear and specific purpose, and will not be used for any other purpose without your consent.
Data MinimisationAs a dewa88 member, you have the full right to access the personal data we hold about you, request corrections to any inaccurate information, and in certain circumstances, request that your data be deleted. You can submit a request to our support team at any time via live chat or email.
Full Member RightsDewa88's Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means you are protected under Malaysian legislation governing the collection, use, and disclosure of personal data in this country, giving you tangible legal protection.
PDPA ComplianceMalaysian law grants you these rights, and Dewa88 is fully committed to honouring them
Request a copy of all personal data we hold about you at any time.
Correct any inaccurate or outdated personal information held in our records.
Request the deletion of your personal data, subject to our legal obligations.
Object to the processing of your data for specific purposes, including direct marketing.
Request that we restrict the processing of your data in certain circumstances as provided for by law.
Receive your data in a machine-readable format for transfer to another service.
Opt out of any marketing communications from Dewa88 at any time.
Submit a complaint to our support team if you believe your privacy rights have been violated.
Full transparency on the data we collect, how we use it, and how long we retain it
| Data Type | Example | Purpose | Shared? |
|---|---|---|---|
| Identification Information | Full name, IC number, date of birth | Identity verification, KYC compliance, age restriction | No |
| Contact Information | Email, phone number, address | Account communications, notifications, support | No |
| Login Data | Username, password (encrypted) | Account security, identity verification | No |
| Financial Data | Payment methods, RM transaction history | Deposit/withdrawal processing, fraud prevention | Payment Providers Only |
| Gaming Data | Betting history, game preferences, statistics | Experience personalisation, responsible gaming monitoring | No |
| Technical Data | IP address, device type, web browser | Security, fraud detection, and platform optimisation | No |
| Cookie Data | Sessions, display preferences, authentication tokens | Platform functionality and enhanced user experience | No |
| Support Communications | Live chat logs, support emails | Issue resolution, service quality improvement | No |
* "Shared with Payment Providers Only" means the minimum information necessary is shared with payment providers such as DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX solely to enable transactions to be processed.
This Privacy Policy ("Policy") describes how Dewa88 ("we", "platform") collect, use, store and protect your personal information when you use the platform dewa88.run. This policy applies to all registered members and visitors to our platform. By using Dewa88's services, you agree to the privacy practices described in this document. This document should be read together with Terms & Conditions ours.
Dewa88 operates as an online entertainment platform offering live casino, slots, Sports Betting, cricket, e-sports, and a range of digital entertainment services to players in Malaysia. In delivering these services, we collect and process certain personal data necessary to ensure the platform runs smoothly, securely, and in line with our members' needs.
We understand that privacy is a matter of great importance and sensitivity. We do not take this responsibility lightly. Every decision we make regarding data collection and usage is grounded in genuine operational necessity, not purely commercial interest.
Dewa88 collects your personal information through two main channels — information you provide directly and information collected automatically when you use our platform.
Information you provide directly:
Automatically collected information:
Dewa88 uses the personal data collected solely for the following purposes:
Dewa88 does not sell or share your personal data with third parties for commercial or marketing purposes. However, in the course of operating our services, there are limited situations where we may need to share certain information with the following parties:
In all of the above cases, Dewa88 ensures that data disclosure is limited strictly to what is necessary, and all recipients are bound by confidentiality obligations equivalent to our own standards.
Dewa88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
While we take all reasonable steps to protect your data, no security system can guarantee absolute protection. You can also help safeguard your account by using a strong and unique password, not sharing your login credentials, and promptly reporting any suspicious activity to our support team.
Dewa88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser when you visit our platform.
We use cookies for the following purposes:
You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the dewa88 platform. dewa88 does not use third-party cookies for advertising.
As an operator running on global technology infrastructure, your personal data may be stored or processed on servers located outside Malaysia. This is standard technical practice for international-grade digital platforms.
When data is transferred outside Malaysia, Dewa88 ensures that:
Dewa88 retains your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. The general principles we follow are:
Once an account is closed, data that is no longer required for legal or operational purposes will be deleted or anonymised within a reasonable timeframe. You may request the deletion of specific data by contacting our support team, subject to our legal data retention obligations.
To exercise any of the privacy rights outlined in this policy, you may contact us through the following channels:
When submitting a privacy rights request, please include:
Dewa88 is committed to responding to privacy rights requests within 30 days of receipt. For cases involving complex requests or those requiring additional identity verification, we will notify you of the need for extra time.
Dewa88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or developments in the technology we use.
When material changes are made to this policy, we will notify you through:
The "Updated" date at the top of this document always reflects the latest version in effect. Previous versions of this policy are available upon request. Continued use of the platform after the effective date of any changes constitutes acceptance of the amended policy.
If you have any questions, concerns, or complaints regarding how Dewa88 handles your personal data, or if you wish to exercise any of your privacy rights, please contact us:
We take every privacy concern seriously and will work to resolve any issues promptly, transparently, and fairly. If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant data protection authority.
Dewa88 processes your personal data solely on lawful legal grounds under Malaysia's PDPA
In today's digital world, data privacy is no longer just an option — it is a fundamental right of every internet user. At Dewa88, we believe every member has the right to know exactly what happens to their personal information when they use our platform. That is why we have written our privacy policy in plain, easy-to-understand language — not legal jargon that only a lawyer could decipher.
Trust is the foundation of our relationship with every Dewa88 member. When you sign up and make your first deposit — whether via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or FPX — you are entrusting us with your personal and financial information. We do not take that trust lightly. Every ringgit you deposit and every piece of information you share is handled with the highest level of care and security we can provide.
One of the questions we receive most often from Malaysian members is — "does Dewa88 sell my data to other companies?" The answer is an unequivocal no. We have never sold, rented, or shared members' personal data for commercial purposes. Your data is never used for targeted advertising on other platforms. We have no data-sharing arrangements with any advertising networks. This is not merely a policy statement — it is a core operating principle of Dewa88 that we uphold every day.
You may wonder why dewa88 needs to collect identification details such as your IC or passport number. This is a requirement set by global industry standards for financial and betting platforms — it's known as the KYC (Know Your Customer) process. This process not only protects the platform from misuse, but also protects you as a member against the risk of identity fraud. Should anyone attempt to use another person's identity to open a dewa88 account, our stringent KYC process will detect and prevent this from happening.
On the technical security front, Dewa88 uses 256-bit SSL encryption for all communications between your device and our servers — the same standard adopted by leading Malaysian banks such as Maybank and CIMB. Your password is never stored in a readable format; it is processed through a strong hashing algorithm before being saved, which means that even in the unlikely event of unauthorised server access, your actual password cannot be recovered. This is a critically important layer of protection that most everyday users rarely think about.
Regarding cookies, we only use those that are strictly necessary to keep the Dewa88 platform running properly. Session cookies that keep you logged in while playing live casino, betting on the Malaysia Super League, or spinning slots — these are essential cookies that cannot be disabled without affecting your experience. Preference cookies that save your display settings can be turned off through your web browser settings if you prefer. We do not use advertising or cross-site tracking cookies.
Your rights as a Dewa88 member to access, correct, and in certain circumstances request the deletion of your personal data are rights we take seriously. If you would like to know exactly what data we hold about you, you can request a full personal data report by contacting our support team. We will provide that information within 30 days. If any details in our records are inaccurate, we will correct them promptly upon your request.
Finally, we want to emphasise that Dewa88's Privacy Policy is not merely a document created to satisfy legal requirements. It reflects our company's core values — that member trust is the most valuable asset we hold. Without your trust, no part of our business can function as it should. Every decision we make about how member data is handled is made with our members' interests and privacy as the priority, not operational convenience or short-term profit. That is how we operate, and that is how we will continue to operate.
With a transparent privacy policy and a genuine commitment to data security, Dewa88 is a betting platform you can trust completely. Register for free today and enjoy a safe gaming experience alongside more than 500,000 Malaysian members.
This Privacy Policy should be read together with the Terms & Conditions Dewa88, which constitutes the entire agreement between you and our platform. For any questions about your data privacy, contact us at support@dewa88.run or via live chat, available 24 hours a day. You may also visit the Responsible Gaming us for more information on how we support member wellbeing.
Answers to the most frequently asked questions about how we handle members' personal data
Beyond protecting your data privacy, Dewa88 is also committed to ensuring your gaming experience remains safe and enjoyable. We provide self-management tools including deposit limits, loss limits, and self-exclusion options. If you feel that gaming is beginning to affect your daily life, please reach out to our support team or visit our Responsible Gaming page for assistance.
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