Dewa88 Terms & Conditions – Complete Platform Usage Guide Malaysia

Use of the Dewa88 platform is subject to full acceptance of all terms set out in this document. These terms apply to all aspects of platform use, including account registration, deposits, withdrawals, bonus usage, participation in games, and any communications with the Dewa88 team.

Dewa88 reserves the right to update or amend these terms at any time without prior notice. It is your responsibility to review these terms periodically. Continued use of the platform following any changes constitutes acceptance of the revised terms.

To register and use Dewa88's services, you must meet all of the following criteria:

• Must be at least 18 years old on the date of registration.
• Be a resident of or physically located in Malaysia when using the platform.
• Have the legal capacity to enter into a binding agreement.
• Never previously been banned or excluded from using Dewa88's services.
• Registering under your own name and not on behalf of any third party.

Dewa88 reserves the right to request identity verification documents (such as a copy of your IC or passport) at any time to confirm your eligibility. Failure to provide the requested documents within the specified timeframe may result in account suspension or closure.

Each individual is only permitted to have one (1) active account at Dewa88. Owning more than one account, whether directly or through another person using identical or substantially similar information, is strictly prohibited and will result in the closure of all associated accounts along with the forfeiture of all balances and bonuses.

You are responsible for ensuring that all information provided during registration is accurate, complete, and up to date. False or misleading information is grounds for immediate account closure. If any of your personal details change, please update your account or contact our support team.

• Full name must match your official identity document.
• Mobile number must be active and reachable for verification purposes.
• Your email address must be valid and accessible for account communications.
• Passwords must be at least 8 characters long and contain a combination of letters and numbers.

You are solely responsible for keeping your password confidential. Dewa88 will not be held liable for any losses arising from the sharing of or negligence in safeguarding your login credentials.

Dewa88 accepts deposits via the following local Malaysian payment methods only: DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and FPX via Maybank2u or CIMB Clicks. Other payment methods are not accepted, and any attempt to use an unapproved method may result in the deposit being returned or declined.

• Minimum deposit: RM 30 every transaction.
• All deposits are credited instantly once payment confirmation is received.
• Minimum withdrawal: RM 50 each request.
• Withdrawals are processed in under 5 minutes once approved.
• At least one valid deposit is required before any withdrawal can be processed.

Withdrawals may only be made to the same payment method used for the deposit, or to a verified bank account held in the registered member's name. Dewa88 reserves the right to request additional verification before processing any withdrawal for security and anti-money laundering purposes.

Dewa88 does not charge any fees for deposits or withdrawals. However, third-party payment providers may apply their own charges, which are beyond our control. Please refer to your payment provider's terms for further details.

All bonuses, promotions, and special offers provided by Dewa88 are subject to specific terms stated alongside each promotion. The following conditions apply to all bonuses unless otherwise specified:

• The standard rollover requirement is 25x the total (deposit + bonus) before withdrawals are permitted.
• The timeframe to fulfil the rollover requirement is 30 days from the bonus credit date.
• Bonuses cannot be transferred between accounts or converted directly into cash.
• Each promotion may only be claimed once per member, device, IP address, or household.
• Unused bonuses will expire automatically once the specified time period has elapsed.

Dewa88 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Any attempt to abuse the bonus system — including but not limited to opening multiple accounts, using a VPN, using the same payment card, or colluding with other players — will result in the cancellation of all bonuses and the closure of the accounts involved.

All games offered on Dewa88 — including Live Casino, slots, Sports Betting (Malaysia Super League football, EPL, badminton), cricket, E-Sports (Mobile Legends MPL Malaysia, VALORANT), virtual sports, and Baccarat — are subject to their respective game-specific rules, which can be found in the platform's help section.

In the context of Sports Betting and e-sports:

• All confirmed bets are final and cannot be cancelled once a match has started.
• Odds displayed are those at the time the bet is confirmed and are not subject to change thereafter.
• If a match is cancelled or cannot be completed within the stipulated timeframe, Dewa88 will refund the full bet amount.
• Official results from the relevant tournament governing body will be used to determine bet outcomes.

For Live Casino games, outcomes determined by the dealer or physical gaming equipment (cards, dice, wheel) are final. In the event of a serious technical disruption during an active game, Dewa88 reserves the right to void the round in question and return all bets to the players.

The following activities are strictly prohibited on the Dewa88 platform and will result in immediate action, including permanent account closure and forfeiture of all balances and winnings:

• Opening or using more than one account.
• Use of automated software, bots, or tools that enable gameplay without human involvement.
• Any form of collusion or cooperation between players to manipulate game outcomes.
• Bonus abuse, including hedge betting solely to satisfy rollover requirements.
• Using a VPN or proxy to conceal your actual location.
• Money laundering or any suspicious financial activity conducted through the platform.
• Sharing your account with another person or lending it to a third party.
• Any attempt to exploit bugs or system vulnerabilities for unfair advantage.

Dewa88 reserves the right to suspend or close any account at any time and without prior notice if there is reasonable cause, including but not limited to violations of these terms, fraud, suspicious activity, or requests from competent authorities.

Members may also request to close their own account at any time by contacting our support team. Once a voluntary closure request has been received:

• Any valid cash balance not subject to an active rollover will be refunded within 7 business days.
• All bonuses that have not met the rollover requirements will be automatically cancelled.
• Personal data will be handled in accordance with Privacy Policy ours.

In the event of account closure due to a terms violation, Dewa88 reserves the right to withhold all balances and winnings pending the outcome of an investigation. If fraud is confirmed, all balances, bonuses, and winnings will be fully forfeited without compensation.

Dewa88 shall not be liable for any loss or damage arising from:

• Internet service disruptions or technical issues beyond our control.
• Financial losses incurred by a member as a result of their own betting or gaming decisions.
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.
• Any inaccuracy or delay in information provided by third parties (game providers, payment providers, etc.).

Dewa88's maximum liability to any member under any circumstances shall not exceed the net deposit amount made by that member in the 30 days preceding the claim.

The collection, use, and protection of your personal data at Dewa88 is governed entirely by Privacy Policy us, which forms part of these terms. By agreeing to these terms, you also agree to Dewa88's Privacy Policy in its entirety.

In summary, Dewa88 is committed to:

• Your personal data is protected with industry-standard 256-bit SSL encryption.
• Not selling or sharing your personal data with third parties without your consent, except where required by law.
• Using your data solely for account management, transaction processing, customer support, and platform communications.
• Granting you the right to access, correct, or request the deletion of your personal data.

Dewa88 believes that online entertainment should always remain enjoyable and never become a financial or emotional burden. We provide a range of tools to help members stay in control of their gaming activity:

• Daily / weekly / monthly deposit limits — set your own limits in your account settings.
• Loss limit — set the maximum amount you are willing to lose within a given period.
• Session time limits — limit the duration of your gaming sessions.
• Temporary Self-Exclusion — taking a break from the platform for 1 day to 6 months.
• Permanent Self-Exclusion — permanently close the account if necessary.

If you or someone you know feels that gambling is beginning to have a negative impact, please contact our support team immediately for assistance and guidance. You may also visit our Responsible Gaming for a more comprehensive range of support resources.

Dewa88 reserves the right to amend, add, or remove any part of these terms at any time. Members will be notified of any material changes via their registered email or platform notification within a reasonable period before the changes take effect, unless those changes are required immediately by applicable law or regulation.

The "Updated" date shown at the top of this document indicates when the current version of these terms took effect. The version currently in force is always accessible on this page. It is your responsibility to review these terms periodically to ensure you remain informed of the latest version.

If you do not agree with any amendments to the terms, you have the right to close your account by contacting our support team. Continued use of the platform after the effective date of any amendment constitutes full acceptance of the revised terms.